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Privacy Policy

Last updated: January 2026

Introduction

BodyPillow.au ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bodypillow.au (the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our contact form
  • Subscribe to our newsletter (if applicable)
  • Participate in surveys or promotions

This information may include your name, email address, and any other information you choose to provide.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on pages
  • Referring website addresses
  • Geographic location (country/city level)

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To improve our website and content
  • To analyse usage patterns and trends
  • To send periodic emails regarding our content (if you've subscribed)
  • To detect and prevent fraud or abuse

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of Cookies We Use

  • Essential Cookies: Required for the Site to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Site
  • Advertising Cookies: Used to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Third-Party Services

Amazon Associates Program

BodyPillow.au is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon product links on our Site, Amazon may collect information about your visit and purchases.

Analytics Services

We may use third-party analytics services such as Google Analytics to help analyse how users use the Site. These services may use cookies and other tracking technologies to collect information about your use of the Site.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights Under Australian Privacy Law

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have certain rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information
  • Complaint: You have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy

Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Links to Other Websites

Our Site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: hello@bodypillow.au
  • Through our Contact Page
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